Mark Hyatt is the friendly and knowledgeable face behind daily operations, ensuring that every customer and their furry friend feel valued from the moment they arrive. With a hands-on approach, he oversees scheduling, customer service, and the overall flow of the business, making sure that everything runs smoothly and efficiently. 

Mark’s dedication to pet care goes beyond logistics—he builds strong relationships with customers, understanding their pets' unique needs and ensuring they receive the highest level of care. Whether helping a first-time visitor navigate the services or ensuring long-time customers feel at home, Mark brings warmth, professionalism, and a deep commitment to the well-being of every pet that walks through the door. His attention to detail and passion for creating a welcoming atmosphere make him an essential part of the experience.